Scalable AI intelligence built for multi‑site brands. Capture every enquiry, handle peak call volumes, and deliver consistent customer engagement across all locations – from a single, unified platform designed for performance and compliance.
Every call is captured, recorded, and logged with instant notifications and direct CRM integration.
“The Nuuaa AI Voice Agent intelligently identifies the call type immediately, ensuring every new inquiry is guided through our standardised process.”
Deliver a consistent ‘Gold Standard’ brand voice across 5 or 500 locations simultaneously.
“The Nuuaa AI Voice Agent answers just as brightly at 8:00 AM as she does at midnight – critical standardisation across our entire franchise network.”
Granular data on call volumes, conversion rates, and performance across your entire network.
“The AI agent never forgets, capturing every detail to give our team incredible business insights.”
Listen as a Nuuaa AI agent handles a real-world scenario, from answering inbound calls to qualifying leads and booking appointments in real-time.
We train your AI on your specific brand voice, knowledge base, and booking workflows to ensure every interaction is on-brand.
No hardware or overhauls required. Simply forward your existing lines to Nuuaa and toggle coverage via SMS whenever you need it.
Go live instantly with full visibility. Get automated post-call summaries and real-time data delivered straight to your dashboard.
We connect to your knowledge base and build custom logic into your agents, from complex qualification scripts to calendar-integrated booking flows. Your AI is trained on your specific brand voice and standards.
We provide a dedicated Nuuaa phone number for every location in your network. Simply forward your existing lines to your AI Voice Agent and toggle coverage on or off whenever you need it, after hours, during lunch breaks, or for 24/7.
Start with a controlled pilot across a subset of locations, measure performance, then scale to your full network while continuously optimising scripts, routing, and reporting.
“Before AI Julie, we were definitely missing calls during busy periods. Now every single call is answered. Nothing slips through the cracks. What’s made the biggest impact for me personally is the time and headspace it’s freed up… I can now focus properly on supporting my teams and managing clients.”
Nuuaa delivers 24/7 conversational AI agents for calls and chat, combined with practical AI training and ready-to-use policy frameworks. That means you can roll out AI confidently across every location, with the governance and controls your brand and regulators expect.
Nuuaa is the dedicated AI partner for established franchise networks, multi-site brands and growth-focused SME networks who refuse to compromise on brand standards. We specialise in high-volume service sectors, including domestic services, healthcare, automotive, and professional franchises, where the “first call” is the most critical step in the customer journey.
Stop wondering where to start. Complete our 25-question assessment and cut through the noise to learn exactly how to capture lost revenue, improve your customer journey, and free up your team.
Stop wondering where to start. Complete a short online assessment and cut through the noise to learn exactly how to capture lost revenue, improve your customer journey, and free up your team.
We’ll show you the gaps in your business and suggest specific solutions that can plug them immediately.
Nuuaa never hits a dead end. If an agent encounters a query outside its scope, it triggers an automatic escalation rule. This can include a live transfer to a human team member, routing to a priority voicemail, or instant ticket creation in a CRM. Crucially, the full transcript is passed to your staff so they never have to start a conversation “cold.”
We understand that your phone line is your lifeline. Nuuaa provides enterprise-grade reliability with a dedicated SLA. In the rare event of a provider-level outage, we have automated fallbacks in place, such as failing over to a standard professional voicemail, ensuring no caller is ever left in silence.
We provide a full “AI Literacy” onboarding program. This includes technical training for your central HQ team on dashboard management and guidance for local franchisees on how to interact with their new digital team member. Our ongoing support ensures your agent is optimised as your business processes evolve.
Transparency is built into the dashboard. You can track real-time metrics across every location, including:
Nuuaa delivers 24/7 conversational AI agents for calls and chat, combined with practical AI training and ready-to-use policy frameworks. That means you can roll out AI confidently across every location, with the governance and controls your brand and regulators expect.
Nuuaa is the dedicated AI partner for established franchise networks, multi-site brands and growth-focused SME networks who refuse to compromise on brand standards. We specialise in high-volume service sectors, including domestic services, healthcare, automotive, and professional franchises, where the “first call” is the most critical step in the customer journey.
Just want to talk to the team? Send us a quick note, and we’ll get back to you asap.
